How to Make a Police Report in Singapore (Online or In Person)

To make a police report in Singapore, use the online police report form on the Singapore Police Force’s (SPF) e-services, or go in person to a Neighbourhood Police Centre. For emergencies, where someone is in danger or a crime is happening now, call 999. Include what happened, when and where, who was involved, and your evidence, such as screenshots, links and transaction records, and keep the report number you receive.

This guide covers when a police report makes sense, how to file one for scams, harassment, doxxing and sextortion, what to include so it’s useful, and what typically happens next. It’s general information, not legal advice.

Emergency or not: choose the right route

Situation	What to do
You or someone else is in immediate danger, or a crime is happening now	Call 999. If you can’t speak safely, the SPF offers an emergency SMS service; details are on its official website.
A crime has happened and you want it recorded and looked into	File an online police report through SPF e-services, or go to a Neighbourhood Police Centre.
You want to pass on information or ask a non-urgent question	Use the Police Hotline, 1800-255-0000, or the SPF’s online feedback and information channels.
You’re unsure whether a message or call is a scam	Call the ScamShield helpline on 1799 for advice. If you’ve lost money, call your bank first, then make a police report.

When to make a police report

You don’t need to be certain a crime was committed. If you believe you’ve been the victim of an offense, or someone is threatening your safety, a report creates an official record and lets the police assess it. Common online situations include:

• Scams: you lost money, or shared banking details, one-time passwords or Singpass credentials with a scammer. See our guide to scams in Singapore for the common types.
• Harassment and stalking: repeated threatening, abusive or insulting messages, or someone following or monitoring you. Our guide to POHA in Singapore explains what counts.
• Doxxing: someone has published your address, phone number, photos or other personal details to harass or endanger you. See doxxing in Singapore.
• Sextortion or intimate images: someone threatens to share intimate images unless you pay, or has shared them without consent.
• Identity misuse: accounts, loans or phone lines opened in your name, or accounts impersonating you to defraud others.
• Threats of violence, in person or online.

A report is also often requested by banks, insurers, employers or platforms when you ask them to act, so the report number itself has practical value.

How to make a police report online

The online police report form is available through the SPF’s e-services, reached from the SPF’s official website. Type the address yourself or use a government link you trust, rather than a search ad or a link in a message.

1. Get your evidence together first. Screenshots, links, usernames, phone numbers, transaction references and a short timeline. It’s easier to write a clear report when everything is in front of you.
2. Open the e-services police report form and choose the option that fits your case. You may be asked to verify your identity, for example through Singpass.
3. Describe what happened in plain, factual language. Stick to what you saw and know. Say what’s a fact and what’s your belief.
4. Attach or list your evidence where the form allows.
5. Check your contact details, so the investigating officer can reach you.
6. Submit and save the acknowledgment. Note the report number and the date.

Online reports suit most non-urgent cases, including scams, online harassment and doxxing. If something is ongoing and dangerous, call 999 instead.

How to make a police report in person

You can walk into a Neighbourhood Police Centre and make a report at the counter. This can be easier if you’re not confident writing the report yourself, if you have physical evidence, or if you’d like to talk it through with an officer. Bring your identity document, your phone with the messages on it, printouts of key screenshots, and bank or transaction records.

If you don’t speak English comfortably, ask about language support. A family member or friend can come with you for support.

What to include in your report

• What happened, in date order. Short, clear sentences work best.
• When and where: dates and times, the app, website or platform, and any physical locations.
• Who was involved: names, usernames, profile links, phone numbers, email addresses, and any details you have about who they are.
• Money: amounts, dates, payment method, recipient bank accounts or PayNow details, transaction references, and crypto wallet addresses.
• What you shared: passwords, one-time passwords, Singpass details, card numbers, ID photos or remote access to a device.
• Evidence: screenshots that show the date, sender and full message, plus links to posts or profiles.
• What you’ve already done: bank reports, platform reports, and their reference numbers.

Scams: call your bank before you report

If money has left your account, call your bank immediately using the hotline on the back of your card or in its official app, and ask it to block your cards and accounts and try to stop the payment. Singapore’s banks offer ways to freeze your accounts quickly if you suspect compromise. Then make the police report and give your bank the report number.

If the scammer pretended to be your bank, our guide to the DBS scam covers what to do in the first few minutes.

Speed matters because police work with banks to try to freeze accounts that received scam money, but money often moves on quickly and recovery isn’t assured. For advice on suspicious calls and messages, the ScamShield app and the ScamShield helpline on 1799 are the official starting points. Our scam reporting hub covers the general steps after any scam, and its section on recovery warns about people who offer to get your money back for a fee.

Harassment, doxxing and sextortion

Harassment and doxxing

A police report is one route. Under POHA, you can also apply to the Protection from Harassment Court yourself for a protection order to stop the conduct, including an expedited order in urgent cases. The two can run side by side. Depending on the facts, the police may investigate or may explain other options, such as a Magistrate’s Complaint. Our guides to POHA and doxxing in Singapore explain both routes.

Sextortion

If someone is threatening to share intimate images of you, stop replying, don’t pay, save the evidence (the account, the threats and any payment requests, without saving explicit images of anyone under 18), and report it to the police. Payment rarely ends the threats. Our sextortion help guide covers next steps and support, and if the person targeted is a minor, report it to the police straight away.

What happens after you make a report

Every case is different, so treat this as a general outline rather than a timetable.

1. You get a report number. Keep it somewhere safe. Banks, platforms, insurers, employers and courts may ask for it.
2. The police assess the report. They look at whether an offense may have been committed and which unit should handle it.
3. You may be contacted. An investigation officer may call you to take a statement or ask for more evidence. Be wary of anyone who calls claiming to be the police and asks for money, bank transfers or your banking credentials: real officers won’t. If in doubt, end the call and ring the Police Hotline yourself.
4. Investigation or advice. For some matters the police investigate; for others, such as certain non-arrestable offenses, they may advise you on options like a Magistrate’s Complaint or a civil remedy.
5. Outcome. You may be told the result, but investigations can take time, and not every report leads to charges.

A worked example

This is an illustrative scenario, not a real client. A polytechnic lecturer finds that an anonymous account has been posting her home address and workplace alongside insulting comments, and strangers have started messaging her.

1. She screenshots each post with the date, URL and account name visible, and writes a timeline.
2. She reports the posts and account to the platform as doxxing and harassment.
3. She files an online police report through SPF e-services, attaching her timeline and screenshots, and saves the report number.
4. After speaking to a lawyer, she applies to the Protection from Harassment Court for a protection order, using the same evidence.
5. She gives the report number to her employer’s HR team so they can support her at work.

Common mistakes

• Waiting too long after a scam. Call your bank first and report quickly, as delays make recovery less likely.
• Deleting messages or blocking before saving evidence. Screenshot and record links first.
• Replying to or confronting the person. It can escalate things and create material that muddies your case.
• Posting accusations publicly. Naming someone online can expose you to a defamation claim or a harassment complaint of your own. Let the police and courts deal with it.
• Trusting callers who say they’re from the police and want money. Government-official impersonation is one of the most common scams in Singapore.

After the report: protecting your reputation and wellbeing

A police report doesn’t remove harmful posts on its own. Report content to the platforms, and if it’s showing up when people search your name, our personal reputation management team can look at what can realistically be removed or pushed down. If the situation is affecting your sleep, work or relationships, reach out to someone you trust; our help resources page lists support options.

Frequently asked questions

How do I make a police report in Singapore online?

Use the online police report form on the Singapore Police Force’s e-services, reached from the SPF’s official website. Describe what happened, add your evidence and contact details, and keep the report number. For emergencies, call 999 instead.

Can foreigners make a police report in Singapore?

Yes. Anyone who has been the victim of a crime in Singapore, including visitors and foreign workers, can report it online or at a Neighbourhood Police Centre.

Should I make a police report for a scam if I only lost a small amount?

Yes. Reports help the police link cases and act against the accounts used, and your bank may need the report number. Call your bank first, then report.

Will the police tell me what happens with my report?

You may be contacted for a statement or told the outcome, but it depends on the case. Investigations can take time, and not every report leads to charges or recovered money.

Is a police report the same as a protection order?

No. A police report asks the police to look into a possible offense. A protection order is a civil remedy under POHA that you apply for yourself at the Protection from Harassment Court. You can do both.