Fortnite Account Hacked? Get Your Skins and V-Bucks Back Safely

If your Fortnite account was hacked, the account you need to recover is the Epic Games account behind it. Secure the email on that account, reset the password on epicgames.com, and if you’re locked out, use the hacked account option on Epic’s official help site. Once you’re back in, turn on two-factor authentication, then check your locker, V-Bucks balance, purchase and refund history, and gifts, and report anything missing to Epic Player Support.

Fortnite accounts are targeted because of what’s in the locker: rare skins, emotes and V-Bucks that some people will pay for. Many of the players who lose them are children. This guide covers the in-game side of a hack, the scams that cause most of them, and what parents can do. The account-level steps, such as linked consoles and payment methods, are covered in more detail in our guide for an Epic Games account hacked. If you play on a PlayStation, our guide to a hacked PlayStation account covers the console side.

Signs your Fortnite account was hacked

• Skins, emotes or other cosmetics are missing or have been refunded without you asking.
• Your V-Bucks balance dropped, or items were bought from the Item Shop that you didn’t choose.
• Gifts were sent from your account to players you don’t know.
• Your display name changed, or friends say you invited them or messaged them with links.
• Your console signs in to a different account, or your progress and locker look empty on one platform.
• Emails from Epic about a new email address, a password change or two-factor authentication being turned off.
• A ban or suspension for cheating or behavior you know nothing about.

Step 1: Recover the Epic account behind Fortnite

1. Secure the email first. Change its password, turn on two-step verification and remove any forwarding rules you didn’t create. If the email is hacked too, see our guide for a hacked email account.
2. Reset the Epic password from the sign-in page on epicgames.com, typed in yourself.
3. If the reset doesn’t reach you, go to Epic’s official help site and choose the option for a hacked or compromised account. Answer the ownership questions as fully as you can: the original email, past display names, the consoles you play on and dates of purchases.
4. Turn on two-factor authentication as soon as you’re back in, ideally with an authenticator app.
5. Sign out of other sessions using the security options in your account settings.

Only Epic can restore an Epic account, and recovery is free. Keep one support case open, keep its number, and reply only inside that case.

Step 2: Check your locker, V-Bucks and gifts

Once the account is secure, look at what the hacker actually did in the game. Take notes and screenshots of your own account pages as you go, because Epic Player Support will want specifics.

What to check	What a hacker often does	What to note for Epic
Locker	Refunds your cosmetics to get V-Bucks back, then spends them	The names of missing items, if you remember them
V-Bucks balance and purchases	Buys items to gift, or buys new ones for their own use	Dates and item names from your purchase history
Gifting history	Sends gifts to their own accounts or buyers	The recipient display names
Refund requests	Uses your refund allowance to recycle items into V-Bucks	Any refunds you didn’t make
Real-money purchases	Buys V-Bucks or bundles with a saved card	Amounts and dates from your bank or app store

Send all of this to Epic Player Support in the same case. Whether missing items or V-Bucks can be restored depends on Epic’s current policies and what happened on your account, so don’t assume they’ll come back, and don’t accept any “restore” offer from anyone outside Epic.

If V-Bucks were bought with a card or through a console store, contact Epic Player Support or the store first. A chargeback can lead to the account being restricted, so ask how they handle unauthorized purchases before you dispute the charge with your bank.

The scams behind most Fortnite hacks

• Free V-Bucks and skin codes. A video, TikTok or Discord post links to a page that asks you to “sign in with Epic to claim”. The page is fake and records the password and code.
• Fake gift card and code giveaways. “Enter your account to win a skin” contests on social media work the same way.
• Account trading. Someone offers to swap accounts, or to trade their rare skins for yours. Fortnite Battle Royale cosmetics can’t be traded between players, so any “trade” means handing over your account. Once they have your login, they change the email and keep it.
• Account buyers and sellers. Websites and Discord servers sell “stacked” accounts with rare skins. Many are stolen from other players. Buying or selling accounts breaks Epic’s terms, and a bought account can be recovered by its original owner or banned. Never buy one, and never sell yours.
• “Middleman” trades in Save the World. Players trading weapons and items are asked to give their items to a “trusted middleman” first. The middleman keeps them.
• Stat boosting and “pro” coaching. Anyone who needs your login to play on your account, raise your rank or earn a skin for you has full control of it while they do.
• Fake cheats and mods. Aimbot downloads and “skin changers” often carry malware that steals saved passwords and signed-in sessions. They can also get the account banned.

For parents: when your child’s Fortnite account is hacked

Children are the main target of free V-Bucks and account trading scams, and many are too embarrassed to say they typed their password into a site. The first thing to say is that they’re not in trouble. You want them to come to you quickly next time.

1. Take over the recovery. Use a parent’s email for the Epic account where you can, so password resets and security alerts reach you.
2. Set up Epic’s parental controls. Epic’s parental controls let you set a PIN, limit spending, manage who your child can chat with and see time reports. Younger players may have a restricted account until a parent gives consent, and the parental controls are how you manage that.
3. Control spending at the source. Remove saved cards from the Epic account, or require a PIN or password for purchases. Also check the console or app store settings, since V-Bucks can be bought there too.
4. Check who contacted your child. While the account was hacked, look at whether new friends were added or messages were sent to your child’s friends. Warn the other parents if the account sent scam links.
5. Ask them to show you the scam. Seeing the actual video or page together makes the lesson stick far better than a warning.

Our guides to parental controls and COPPA explain the wider settings and the rules on children’s data. If your child also plays Roblox, the same scams appear there as free Robux; see our guide for a Roblox account hacked.

A worked example

This scenario is illustrative, not a real client. Ten-year-old Leo watches a short video promising a free rare skin. The linked page asks him to sign in with Epic and enter the code sent to his email. The next morning, his locker is almost empty and his display name has changed.

1. His father owns the email on the account. He changes its password and turns on two-step verification, and finds an email from Epic confirming a new address was added.
2. The hacker has changed the account email, so the password reset doesn’t reach him. He uses the hacked account option on Epic’s help site and provides the original email, Leo’s old display name, the Nintendo Switch they play on, and dates of two V-Bucks purchases from his card statement.
3. After Epic restores access, he sets a new unique password, turns on an authenticator app on his own phone and signs out of other sessions.
4. He lists the missing skins, three refunds Leo didn’t make and two gifts sent to unknown players, and adds them to the same support case.
5. He sets up parental controls with a PIN and spending limits, and he and Leo watch the video together to spot what gave it away.

Common mistakes

• Trying to fix Fortnite inside the game. Recovery happens at the Epic account level, not in the lobby.
• Skipping two-factor authentication because it feels like extra steps. It stops most password-only attacks, and Epic requires it for gifting.
• Trusting “Epic staff” on Discord or TikTok. Epic Player Support works through its official help site.
• Buying a replacement account. It may be someone else’s stolen account and can be taken back or banned.
• Paying a “recovery” service. Only Epic can restore the account and its items. Our guide to recovery scams explains how these work.
• Filing a chargeback before contacting Epic. It can restrict the account you just recovered.

For the steps that apply to every platform, see our hub on what to do when your account was hacked. If a hacked account was used to post or message things now linked to your name, channel or creator brand, our social media reputation management team can help.

Frequently asked questions

How do I get my hacked Fortnite account back?

Recover the Epic Games account behind it. Secure the email, reset the password on epicgames.com, and if that fails, use the hacked account option on Epic’s official help site. Then turn on two-factor authentication and report any missing items to Epic Player Support in the same case.

Will Epic give back my stolen skins and V-Bucks?

It depends on Epic’s current policies and what happened on your account. List the missing items, refunds, gifts and purchases in your support case. Don’t count on a full restore, and never pay anyone outside Epic who promises one.

Are free V-Bucks generators real?

No. Every free V-Bucks generator or giveaway that asks for your login, a code or a download is a scam designed to steal the account or install malware. V-Bucks come from Epic, through the game or official stores.

Can you trade Fortnite skins?

Not in Fortnite Battle Royale. Cosmetics are tied to the account and can’t be traded between players, so anyone offering a skin trade is really asking for your account login.