How to Remove Your MyLife Profile

The MyLife opt out works like this: to remove your MyLife profile, find your listing on MyLife, copy its URL, and submit a removal request through the privacy or “Do Not Sell My Personal Information” link in the site footer. You’ll usually confirm by email, and removal can take a couple of weeks. If the form stalls, follow up in writing, and once the page is gone, ask Google to refresh the old search result.

MyLife profiles bother people more than most people-search listings, partly because they often rank high on Google for a person’s name and partly because of the “reputation score” they display. This guide covers the MyLife process in detail. For a plan covering all the major sites, see our guide to removing yourself from people-search sites.

What a MyLife profile shows

MyLife builds profiles from public records and other data sources. A typical profile shows your name, age, cities you’ve lived in, possible relatives and associates, and prompts to see more details such as contact information, court records or a background report. Most of that is behind a paid membership.

Many profiles also show a “reputation score” or rating. It isn’t a credit score and isn’t issued by any official body. It’s a figure MyLife presents on its own pages, and it can sit on a profile for someone who has never visited the site.

The FTC case against MyLife

MyLife’s practices have been the subject of federal enforcement, and it helps to know the facts before you deal with the site.

In July 2020, the Department of Justice filed a complaint on behalf of the Federal Trade Commission against MyLife.com and its CEO. The FTC alleged that MyLife showed “teaser” background reports suggesting that people might have criminal, traffic or sex offender records when they often did not, in order to sell subscriptions. The complaint also alleged violations of the Fair Credit Reporting Act and of rules on subscription billing and cancellations.

The case was later resolved by a court order, announced by the FTC and DOJ. Under it, MyLife and its CEO were required to pay money for consumer refunds, faced restrictions on auto-renewing subscription (negative option) marketing, and were required to comply with the Fair Credit Reporting Act. The FTC’s own announcement of the order is the best primary source if you want the full details.

None of this means your profile will be removed faster. But it’s useful context if a profile implies you have records you don’t have.

How to remove your MyLife profile, step by step

MyLife’s pages and form addresses have changed over time, so follow what the site currently shows. The steps below reflect the route most people use.

1. Search for yourself. Search your name and state on mylife.com. Try name variations and every state you’ve lived in recently. MyLife sometimes has separate profiles for different cities or names.
2. Screenshot each profile. Save a dated screenshot of anything that’s yours, including the reputation score and any claims about records. It’s your evidence if you need to follow up.
3. Copy each profile URL. Copy the full address from the browser bar.
4. Open the privacy request form. Scroll to the footer and look for “Do Not Sell My Personal Information” or a privacy request link. Make sure you stay on mylife.com.
5. Complete the form. Enter your name, the profile URL and an email address, and choose the option to delete or remove your information. A dedicated email for privacy requests is a good idea.
6. Confirm by email. Click the verification link MyLife sends. Check spam if it doesn’t arrive.
7. Repeat for each profile. Submit each URL separately.
8. Check back in two to three weeks. MyLife tends to be slower than most people-search sites. Reload each URL to confirm the profile no longer shows your information.

If the form doesn’t work or nothing happens

If the form fails or the profile is still live after a few weeks, send a written request to the privacy contact address listed in MyLife’s privacy policy. Include your full name, the profile URL, the date of your first request, and a clear request that your profile and personal information be deleted. Keep it short and factual. You can also phone the customer service number MyLife lists, but follow any call up in writing so you have a record.

Use your state privacy rights

If you live in a state with a comprehensive consumer privacy law, such as California, you have a legal right to request deletion of personal information a business holds about you, subject to exceptions. Say in your request which law you’re relying on. A request made this way has set response times under the law, which gives you something concrete to follow up on.

California residents have an extra option. The state’s Delete Request and Opt-out Platform (DROP) lets you send one deletion request to every data broker registered with the state. Our people-search removal guide explains how it works and when brokers must act on it. Rules differ between states, so check what your own state provides.

If the MyLife page keeps ranking on Google

This is the part that matters most for many people. MyLife pages often rank on the first page of Google for a person’s name, and the result can linger after the profile itself is removed.

• If the profile is gone: use Google’s “Refresh outdated content” tool so Google updates or drops the result. Our guide on removing outdated content from Google walks through it.
• If it shows your contact details: Google’s “Results about you” tool lets you request removal of search results that show your phone number, home address or email.
• If the profile stays up: keep following up with MyLife in writing. Meanwhile, the most reliable way to reduce its visibility is to give Google better results for your name: a complete LinkedIn profile, a personal website, professional bios and other accurate pages you control. That’s the idea behind search result suppression.

Suppression doesn’t delete anything, and it takes time. But for a name that only has a few strong results, a handful of well-built profiles can move a people-search page off page one.

Why the profile might come back

Like other people-search sites, MyLife refreshes its data. New public records, a move or a new phone number can create a fresh profile with a new URL. Search yourself on MyLife every three to four months, and again after any move. Keep your screenshots and request dates together so you can reference them if you need to follow up again.

A worked example

This is an illustrative scenario, not a real client.

Elena, a nurse practitioner, finds that the second Google result for her name is a MyLife profile with a low reputation score and a prompt to “see court records.” She has no court records.

• Day one: she takes dated screenshots, finds a second MyLife profile under her previous city, and copies both URLs.
• Same day: she submits a deletion request for each through the privacy link in the footer, citing her state’s privacy law, and confirms both emails.
• Three weeks later: one profile is gone. The other is still live, so she emails MyLife’s privacy contact with the URL, her original request date and a short request to delete it. It’s removed about two weeks later.
• Meanwhile: she refreshes the Google result for the first profile once it’s gone, updates her LinkedIn profile and adds her professional bio to her practice’s website.

Her search results now lead with pages she controls, and she has a reminder to check MyLife again in three months.

What not to do

• Don’t pay for a membership to “fix” your score. Removal is the goal, and it’s free.
• Don’t post angry accusations about the site. Stick to factual requests. If you believe a profile is false and harmful, talk to a lawyer about your options rather than making public claims.
• Don’t skip the screenshots. Without them you have nothing to point to if a profile reappears or a request is ignored.
• Don’t forget the other brokers. MyLife is rarely the only site with your details. See our guides on how to remove yourself from Whitepages and opt out of PeopleFinders for two other major ones.

When to get help

If a MyLife profile or similar page is one of the first things people see when they search your name, and it’s affecting your work, it may be worth bringing in help. Our personal reputation management service handles removal requests, follow-ups and the longer job of building accurate results for your name. We can’t promise any single site will comply, and we’ll tell you what’s realistic after looking at your results.

Frequently asked questions

Is it free to remove a MyLife profile?

Yes. You don’t need to buy a membership to request removal. Submit the privacy request with your profile URL and confirm by email.

How long does MyLife take to remove a profile?

It varies, and MyLife is often slower than other people-search sites. Allow a couple of weeks, then follow up in writing if the profile is still live.

What is the MyLife reputation score?

It’s a rating MyLife displays on its own profiles. It isn’t a credit score and isn’t issued by any official body. Removing your profile removes the score with it.

Can I get MyLife removed from Google search results?

Google won’t usually remove a page just because you dislike it. Once MyLife removes the profile, you can ask Google to refresh the result. If it shows your phone number, address or email, Google’s “Results about you” tool may help.