Reputation Strategy

How to Get Press Coverage for Your Business

Earned media for businesses without a PR budget: finding a genuinely newsworthy angle, building a short list of the right journalists, and writing pitches that get read.

By Editorial Team 9 min read
Person taking notes in a notebook at a press event

To get press coverage, find an angle that is genuinely news to a specific audience, identify the few journalists who cover that topic, and send each one a short, personal pitch that explains why the story matters to their readers now. Make it easy to say yes: offer a named expert, facts they can check, and fast replies. Most coverage comes from being useful to reporters repeatedly, not from a single announcement.

For reputation, press coverage does two jobs. It gives people an independent source that vouches for you, and reputable news sites tend to rank well when someone searches your name.

Why earned media matters for your reputation

Earned media means coverage you didn’t pay for: a news article, a quote in a trade publication, an interview on a local station or podcast. Readers trust it more than your own website because a third party chose to publish it.

It also shapes search results. Articles on established news sites often rank on the first page for a company or person’s name, which makes them one of the most useful assets for building a positive presence, or for giving people something better to find when a negative result sits alongside your name. Our guide to building a positive online reputation explains how press fits alongside reviews, profiles and your own content.

Find an angle that is actually newsworthy

“We exist” and “we’re great” aren’t news. Journalists are looking for something new, relevant to their readers, and timely. The angles that work most reliably for smaller businesses:

  • Data you own. Anonymized, aggregated patterns from your own business: what customers are buying more or less of, how long repairs are taking, which neighborhoods are growing. Reporters value numbers they can’t get elsewhere, as long as you explain how you got them.
  • Expert commentary. When something happens in your field (a new regulation, a price spike, a product recall), you can explain what it means for ordinary people. This is often the easiest route in.
  • Local impact. Local outlets cover local stories: new jobs, a site opening or closing, a partnership with a school, a response to something happening in the community.
  • Launches and milestones, but only if they’re meaningful to someone other than you. A new service is news to a trade publication if it solves a known industry problem; it’s rarely news to a general outlet.
  • People stories. An unusual founder background, an employee doing something remarkable, a business adapting in an interesting way.

Test the angle by finishing this sentence for a specific outlet: “Readers of this publication will care because…” If you can’t finish it honestly, the angle isn’t ready.

Build a short target list

Pitching the right ten journalists beats pitching the wrong five hundred. Start with what you already read and what your customers read.

  1. List the outlets that matter to your audience: local news, trade publications in your industry, industry newsletters, niche podcasts. For many businesses, trade and local press matter more than national outlets.
  2. Find the specific reporter. Search each outlet for recent stories on your topic and note who wrote them. A general newsroom inbox is where pitches go to be ignored.
  3. Read their recent work. Note what they cover, what angles they favor and whether they use outside sources.
  4. Record it simply. A spreadsheet with name, outlet, beat, a recent relevant article and how they prefer to be contacted is enough.

Many reporters list their beat and preferred contact method on their outlet’s staff page or their social profiles. Respect those preferences.

How to write a pitch that gets read

A good pitch is short, specific and timely. Reporters receive a lot of email, and they decide in seconds.

  • Subject line: the story in a few words, not a teaser. “New data: local home repair wait times have doubled since spring” beats “Story idea.”
  • First line: why it matters to their readers, and why now.
  • Middle: the two or three facts that make it a story, and who you’re offering as a source.
  • End: a simple offer (data, an interview, photos) and your direct phone number.
  • Personalize it: reference their recent coverage when it’s genuinely relevant, in one sentence.

Keep attachments out of a first email; link to them instead. Send it on a weekday morning in the reporter’s time zone, and follow up once, a few days later, with something new if you can. If there’s no reply after that, move on.

Here is an illustrative example, with the subject line “Local HVAC repair waits up to three weeks as heat wave hits.”

Hi Jamie, I saw your piece last week on the city’s cooling centers. Our service records show that since June, the wait for a non-emergency AC repair in the county has gone from about four days to nearly three weeks, mostly because of a shortage of replacement parts. Our operations manager, Luis Ortiz, can explain what’s causing it, which repairs are worth waiting for, and what homeowners can do in the meantime. I can send the anonymized numbers today, and Luis is available for a call this afternoon or tomorrow morning. Best, Sam Patel, (555) 555-0100

It’s under 120 words, the news is in the subject line, the relevance to the reporter is clear, and it offers something useful immediately.

Respond to expert-source requests

Some reporters look for sources through journalist query services and newsletters, where they post what they’re writing and what kind of expert they need. Some are free, others charge sources a subscription. They can be a useful way in for expert commentary, if you use them well:

  • Only answer requests where you have genuine expertise.
  • Answer the question directly in the first two sentences, with a specific, quotable point.
  • Include your name, title, company and a one-line credential.
  • Reply quickly; reporters on deadline often use the first strong answers they receive.

Reporters also look for sources on social media, so posting clear, specific commentary on your area of expertise makes you easier to find.

Not sure where to start?

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Be a source reporters want to call again

Getting the first mention is the hard part. Getting the second is mostly about how you behaved the first time.

  • Be fast. Reply within hours, not days. Journalists often work to same-day deadlines.
  • Be accurate. Don’t overstate your data or your role. If you don’t know, say so and point them to someone who does.
  • Be quotable. Plain, specific language beats corporate phrasing.
  • Don’t ask to approve the story. Most reputable outlets won’t allow it. You can offer to check technical facts.
  • Understand the ground rules. Assume everything you say is on the record unless you both clearly agree otherwise in advance.

Set up an owned newsroom page

A simple press or newsroom page on your website helps reporters and, over time, helps your search results. Include:

  • a short company description and key facts (founding date, location, what you do)
  • short bios and high-resolution photos of the people available to speak
  • logos and product images
  • links to coverage you’ve received
  • your own announcements, dated
  • a named press contact with a direct email and phone number

Keep it up to date. A newsroom whose latest item is from several years ago suggests nobody is watching it.

What not to do

  • Don’t mass-blast press releases. Sending the same release to a large, untargeted list rarely produces coverage and can get your domain marked as spam. Wire distribution has uses, but it isn’t a substitute for pitching.
  • Don’t disguise paid placements as editorial. Sponsored articles and paid “features” are legitimate advertising, but the FTC expects advertising that looks like editorial content to be clearly and prominently labeled as paid. Readers and search engines treat obvious paid content differently, and hiding it risks both trust and regulatory trouble.
  • Don’t pay for “guaranteed” coverage in pay-to-play outlets that present themselves as news sites. These placements often carry little weight with readers or journalists.
  • Don’t send follow-up after follow-up. One follow-up is fine. Five is how you end up on a block list.
  • Don’t pitch a reporter who is covering a crisis at your company with an unrelated positive story. If you’re dealing with a critical story, our guide on handling negative press coverage is the place to start.

A worked example

This is an illustrative scenario, not a real case.

An independent accounting firm wants to be better known locally and to strengthen what appears when people search its name. The founder picks two angles: plain-English commentary on tax changes, and anonymized data from the firm’s small business clients on how late invoices are being paid.

She builds a list of twelve reporters: three at local news outlets, four at regional business publications, three at accounting trade titles and two podcast hosts. She reads their recent work and pitches the payment data to the regional business reporter who covers small businesses, offering a chart and an interview. The reporter runs a short story with her quotes. Over the next few months, she answers source requests about tax deadlines, adds each piece of coverage to a newsroom page on her website, and gets a call from the same reporter when a new tax rule is announced.

Six months in, two of those articles appear on the first page of results for the firm’s name. None of it came from a single big hit; it came from being useful, consistently.

How coverage helps your search results

News articles, trade interviews and podcast pages about you are the kind of independent, authoritative content that search engines tend to rank well. Over time, several positive pieces give people a fuller picture when they search, and they can help outrank weaker or outdated results.

Press is not the same as reputation management, though, and it doesn’t replace it. Our comparison of reputation management vs PR explains the difference. If you’re trying to push down a specific negative result, coverage is one part of the plan; our search result suppression service combines it with profiles, owned content and ongoing monitoring. Results depend on how strong the negative result is and how much credible content exists about you.

Frequently asked questions

Do I need a PR agency to get press coverage?

No. Many small businesses get coverage by finding one strong angle and pitching a handful of relevant reporters themselves. An agency can help if you lack the time, want ongoing media relations, or need contacts in outlets you can’t reach yourself.

Is a press release enough to get coverage?

Rarely on its own. A press release is useful as a reference document and for your newsroom page, but coverage usually comes from a personal pitch to the right reporter. Send the pitch first and link to the release.

Should I pay to be featured in an article?

You can buy sponsored content, but it’s advertising, not earned coverage, and it should be clearly labeled as paid under the FTC’s guidance on native advertising. Be wary of anyone promising guaranteed editorial coverage for a fee.

How long does it take to get press coverage?

It varies. A timely expert comment on breaking news can be picked up within a day. Building steady coverage in the outlets that matter to you usually takes months of consistent pitching and being a reliable source.

Editorial Team

The 123 Reputation Management editorial team writes practical guides on reviews, search results and online reputation.

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