How to Remove Yourself From ZoomInfo
ZoomInfo sells your work email, direct phone and job history to sales teams. Here's how to opt out through its privacy page, what removal covers, and why your profile can come back.
To opt out of ZoomInfo, go to the privacy section linked from the footer of zoominfo.com and open its privacy request or opt-out page. Enter the email address ZoomInfo is likely to hold for you (usually your work email), verify it through the email ZoomInfo sends, and ask for your profile to be removed. It’s free, and the request typically applies to the profile tied to that email. Search again every few months, because a new job or a new work email can create a fresh profile.
ZoomInfo is different from the people-search sites most opt-out guides cover. It’s a business-to-business database that sells contact details for professionals to sales, marketing and recruiting teams. That means the data is mostly about your work life: your employer, job title, work email and direct phone number. For many people, that’s exactly where the unwanted cold calls and emails come from. For removing personal listings too, see our guide to removing yourself from people-search sites.
What ZoomInfo holds about you
A ZoomInfo profile for a professional can include your name, employer, job title and department, work email address, direct dial or mobile number, office location, and past employers or roles. Some of this can appear on public profile pages that rank on Google for your name, with the fuller contact details reserved for paying customers.
ZoomInfo has described its data as coming from a mix of sources, including public web pages such as company websites and press releases, its own research, and information contributed through some of its products. The practical point is that removing yourself once doesn’t stop those sources from supplying new information later.
Why people opt out of ZoomInfo
- Sales calls and cold email. A direct dial or mobile number in a sales database can bring a steady stream of calls you never asked for.
- A personal mobile listed as a work number. If you’ve ever used your own phone for work, it may be sold as a business contact.
- Privacy after leaving a job. Some people don’t want their employer and role easy to find, for example when job hunting quietly.
- Security roles and senior staff. Executives and people in finance or IT are frequent targets for phishing that starts with a known name, title and email. Our guide to executive privacy protection covers this in more depth.
Before you start
- List the emails ZoomInfo might hold. Your current work email, past work emails you can still access, and any personal email you’ve used for business.
- Find your profile. Search your name plus “ZoomInfo” on Google, and note any profile pages that show your name and employer.
- Start on the real site. Type zoominfo.com yourself and follow the privacy link in the footer, rather than clicking an ad or a third-party “removal” page.
- Keep a log of which email you used, the date you submitted and the date you checked.
Step by step: the ZoomInfo opt out
- Open the privacy section. Scroll to the footer of zoominfo.com and follow the privacy, privacy center or “Do Not Sell or Share” link.
- Choose the opt-out or removal request. ZoomInfo’s privacy page typically offers options such as seeing what’s held about you, updating a profile or removing it. Choose removal.
- Enter your email address. Use the address most likely to be in their database, usually your work email.
- Verify the email. ZoomInfo sends a message with a link or code to confirm the address is yours. Check spam and quarantine folders, since corporate email filters sometimes hold these messages.
- Confirm the removal request. Follow the prompts to ask for your profile to be removed. Read what the confirmation screen says the request covers.
- Repeat for other emails. If you had profiles under past employers or other addresses, submit a request for each one you can access.
- Save proof. Screenshot the confirmation and keep the emails.
Processing times vary. After a couple of weeks, search your name plus “ZoomInfo” again and check that any profile page no longer shows your details. If you don’t have access to an old work email, the privacy page or policy should explain how to make a request another way.
What the ZoomInfo opt out covers and what it doesn’t
| Item | Covered? |
|---|---|
| The profile tied to the email you verified | Yes, once processed. |
| Profiles under other emails or past employers | Only if you submit requests for them too. |
| Your employer’s company profile | No. That’s about the business, not you. |
| Lists a customer already exported | No. Data already downloaded can’t be recalled by the opt-out. |
| Other B2B contact databases | No. Each has its own process. |
| Consumer people-search sites | No. Those are separate businesses. |
Use your privacy rights if they apply
Many states now give residents rights to ask businesses to delete personal information or stop selling it, and business contact data isn’t automatically exempt. California residents can also use the Delete Request and Opt-out Platform (DROP), which the state runs under the Delete Act, to send one deletion request to registered data brokers. Our guide to “Do Not Sell My Personal Information” requests explains how those rights work in general.
If you live in the EU or UK, GDPR gives you the right to ask for erasure and to object to your data being used for direct marketing. You can also ask what’s held first: our guide on how to make a data subject access request shows how. Exceptions exist in each law, so if a company refuses a request you think it should honor, the relevant regulator or a lawyer can advise.
Not sure where to start?
Get a free audit of your search results and review profiles, with a prioritized fix list.
Get a free auditOther B2B databases to check
ZoomInfo isn’t the only business contact database. Others, such as RocketReach, Apollo and Lusha, build similar profiles, and they don’t share opt-outs. If sales calls and cold emails continue after ZoomInfo confirms your removal, one of these is a likely source. Our guide to the RocketReach opt-out covers one of the most common, and our data broker opt-out list covers the wider set, including consumer people-search sites.
Why your ZoomInfo profile can come back
Business contact data changes whenever you do. A new job, a promotion announced in a press release, a new work email or a speaker bio on an event site can all feed a new profile. That’s the nature of the business, not necessarily a failure of your opt-out.
Search your name plus “ZoomInfo” every few months, and soon after you change jobs. If a new profile appears, submit a request using the email tied to it. Limiting what you publish helps too: a company bio that lists your direct phone number, for example, is an easy source for any database.
Clean up the Google result
ZoomInfo profile pages can rank for your name. Once your details are gone from the page, use Google’s “Refresh outdated content” tool to ask Google to update or drop the result. If you’d rather a strong professional result sits there instead, our guide on optimizing your LinkedIn profile for search helps you put a profile you control near the top.
A worked example
This is an illustrative scenario, not a real client.
Ravi, a finance director at a mid-sized manufacturer, starts getting sales calls on his personal mobile, which he once used for work. He searches his name plus “ZoomInfo” and finds a profile listing his title, employer, work email and that mobile number.
- He opens ZoomInfo’s privacy page from the footer, chooses the removal option, enters his work email and verifies it through the code sent to his inbox, which his IT team’s spam filter had held.
- He submits a second request using an old work email he still has access to, since a profile from his previous employer also lists the mobile number.
- Two weeks later both profile pages no longer show his details. Calls drop off, though a few continue, so he checks RocketReach and another B2B database and opts out there too.
- He asks his company to remove his direct number from the leadership page of its website.
Without the second request and the checks on other databases, the mobile number would have kept circulating.
Common mistakes
- Using the wrong email. Submit with the address ZoomInfo actually holds, usually your work email.
- Missing the verification email. Corporate spam filters often hold it. Check quarantine.
- Forgetting past employers. Old profiles can still list your personal number.
- Assuming it stops all sales calls. Other B2B databases and lists sold before your request still exist.
- Paying a third party for this. The opt-out itself is free.
- Not re-checking after a job change. That’s when new profiles usually appear.
When to get help
Most people can do a ZoomInfo opt out themselves in a few minutes. Help makes sense for leadership teams who want a coordinated cleanup, for people whose work and personal details are spread across many databases, or where contact data is fueling phishing or harassment. Our guide on whether data removal services are worth it explains what paid services add, and our personal reputation management service covers opt-outs, re-checks and what appears when people search your name. We’ll be honest about what can be removed and what needs ongoing monitoring.
Frequently asked questions
Is the ZoomInfo opt out free?
Yes. You don’t need an account or a subscription. You verify that you control the email address, then ask for your profile to be removed through ZoomInfo’s privacy page.
How long does ZoomInfo take to remove my profile?
It varies. Check again after a couple of weeks. Google may keep showing an old profile page until it recrawls it or you submit a refresh request.
Can I opt out of ZoomInfo if I no longer have my old work email?
Start with an email you can access and read ZoomInfo’s privacy policy for other ways to make a request. If you’re covered by a state privacy law or GDPR, you can also make a formal deletion request.
Will a ZoomInfo opt out stop all sales calls?
Not on its own. Other B2B databases hold similar data, and lists exported before your request still exist. Opting out of the main databases usually reduces calls over time.