Mention Pricing: The Company Plan, Add-Ons and Renewal Terms
Mention now sells one Company plan through a demo, with no price shown. Here's what it includes as of September 2026, its paid add-ons, the renewal rules in its terms, and cheaper options.
By Editorial Team
8 min read
Mention doesn’t show a price on its pricing page. As of September 2026, the social listening tool at mention.com sells a single Company plan, labeled “Starting at,” but the figure itself is blank and the button leads to a demo. The page does say you can “Pay yearly and get 2 months free,” and its terms set the rules you’ll sign up to, including a 90-day cancellation notice on annual subscriptions.
This guide covers what the Company plan includes, which features cost extra, the renewal and price-change rules in Mention’s terms, the questions to ask on the demo, and cheaper or free alternatives. Everything about Mention here comes from its own website and terms, checked in September 2026. We don’t repeat third-party price estimates, because they can’t be checked against Mention’s own pages. Pricing changes, so check Mention’s site and your written quote before you decide.
Who runs Mention now
Mention’s general terms say they apply to Agorapulse SAS, a Paris company “owning the brand Mention.” That shows up across the site: the demo and trial buttons go to Agorapulse pages, and the pricing FAQ says Mention is progressively retiring its “Publish” and “Respond” features. For publishing and responding, Mention now recommends Agorapulse, which it calls “our official solution for publishing and responding needs.”
So if you want to schedule posts or reply to comments from the same tool, Mention alone is no longer the answer. Budget for Agorapulse or another publishing tool alongside it.
Mention’s plan as of September 2026
There is one plan on the page, called Company, described as a “complete media monitoring solution with advanced social listening, sentiment analysis, and competitive intelligence,” tailored to “your organization’s specific monitoring needs and scale.” Here’s what the plan comparison lists:
| Area | Included in the Company plan |
|---|---|
| Social monitoring | Real-time mention tracking across Facebook, Instagram, X, Reddit, TikTok, Pinterest, YouTube and more |
| Web monitoring | News, blogs and forums |
| Review monitoring | 75+ review sites, including Google, Facebook, Trustpilot, Amazon and Glassdoor |
| Search | Advanced Boolean search |
| Analytics | Sentiment and trend identification, competitor benchmarking, custom reports and dashboards, share of voice, influence scoring and audience insights |
| Collaboration | Mention assignment, shared alerts, team roles, multi-user access controls, white-label reporting |
| Integrations | Slack, Zapier and other tools; alerts and notifications |
| Support | Dedicated account manager, custom onboarding and training, priority technical support |
What costs extra
Two items are marked “Not included in this plan, available as a paid add-on”:
- Historical data access. If you want to look back at mentions from before you set up your alerts, that’s extra.
- API access for custom integrations.
The add-on prices aren’t published. If you need either, ask for them as separate lines on the quote.
What shapes a Mention quote
Mention doesn’t publish a pricing formula. From the page, the price is likely to move with:
- Your “monitoring needs and scale.” That’s Mention’s own wording. In practice, ask how many alerts and mentions a month the quote covers.
- Billing period. Paying yearly gets “2 months free,” so annual billing costs less per month than monthly billing.
- Add-ons. Historical data and API access are extra.
- Currency. The page offers USD, EUR and GBP.
- Nonprofit status. The FAQ says Mention offers discounts for non-profit organizations; you contact them to ask.
One detail from the FAQ worth knowing: only Mention’s “Advanced Alert” can build custom Boolean queries of up to 2,000 characters, while the “Standard Alert” uses a simpler query builder. Ask which alert type your quote includes, because it affects how precisely you can filter out noise.
Contract terms to check before you sign
Mention’s General Terms and Conditions (version dated April 15, 2025) are linked from the site footer. The main points for buyers:
| Item | What the terms say | Why it matters |
|---|---|---|
| Subscription length | One month or one year, as you choose, or the period set in a purchase order | Annual is cheaper per month but locks you in longer |
| Renewal | Renews automatically for the same period unless canceled at least one week before the end (monthly) or 90 days before the end (annual) | Annual customers need to decide three months ahead |
| How to cancel | By the button in your customer account or by email; cancellation takes effect at the end of the last day of the subscription | Keep written confirmation |
| Price changes | Mention may raise prices at each renewal, with at least two weeks’ notice (monthly) or two months’ notice (annual) | No cap is stated |
| Payment | At the start of each subscription period, by invoice or card, unless a purchase order says otherwise | Annual plans are paid upfront |
| Late payment | Interest at 8% a year plus reminder fees; access can be deactivated after 12 days overdue, and the subscription ended and content deleted after 40 days | Watch invoice dates closely |
| Refunds | If the agreement ends early because the client broke the terms, there’s no refund of sums paid in advance | No general refund right is described |
The terms also say that when a paid subscription or free trial ends, the account is “automatically downgraded” to the “free” subscription offer. The current pricing page doesn’t list a free plan, so ask sales what a lapsed account keeps access to.
How to get a Mention quote, and what to ask
- Decide what you’ll monitor. List your brand names, product names, executives and competitors. Each one is likely to be an alert.
- Try the free trial if it’s offered. The site has a “Start a free trial” button alongside “Get a demo.” Use the trial to see how much noise your keywords produce before you commit to a volume.
- Book the demo. That’s the only route to a price.
- Ask these in writing:
- How many alerts and mentions a month does the quote include, and what happens if we go over?
- Is it Standard or Advanced alerts, and how many of each?
- What do the historical data and API add-ons cost?
- What is the price for monthly versus annual billing?
- How much could the price rise at renewal?
- What happens to our alerts and data if we don’t renew?
- Compare at least one tool with published prices. That gives you a benchmark before the negotiation.
A worked example: monitoring on a small team’s budget
This is an illustrative scenario, not a real client.
A regional home-cleaning franchise with twelve locations wants to know when someone complains about it on Reddit, Facebook or a review site, and to see how its share of voice compares with two national competitors. Its marketing manager has a modest budget and no analyst.
- She sets up free Google Alerts and Talkwalker Alerts for the brand name to get a feel for weekly volume.
- She books a Mention demo and asks whether the review monitoring covers the sites her locations are actually reviewed on.
- She compares the quote with Brand24, which publishes prices, and with the free options she’s already running.
- If she chooses Mention on an annual plan, she puts the 90-day cancellation deadline in the shared calendar straight away.
The choice then rests on whether Mention’s review monitoring and team features are worth more than a self-serve tool, not on a headline figure.
Not sure where to start?
Get a free audit of your search results and review profiles, with a prioritized fix list.
Get a free auditCheaper and free options
These prices come from each company’s own pricing page as of September 2026. Check current pricing before you buy.
| Option | Price as of September 2026 | Best for |
|---|---|---|
| Our free platform (123 Reputation Management) | Free | Seeing what people find when they search your name, with review and mention alerts |
| Google Alerts | Free | Basic alerts for new web pages that mention you |
| Talkwalker Alerts | Free | Email, RSS or Slack alerts covering news, blogs, forums and X |
| Brand24 | From $199 a month billed annually ($249 monthly); 14-day free trial | Self-serve social listening with published prices |
| Hootsuite | From $99 per user a month, billed annually; 14-day free trial | Publishing and inbox with some monitoring |
Our free platform
This one is ours, so weigh that. Our free platform tags every page-one result for your name as positive, neutral or negative; watches for new reviews and mentions and alerts you when one needs a reply; tracks every result as owned pages climb and old ones slip; and reports back every month in plain English. It doesn’t do Boolean social listening, share-of-voice analytics or influencer scoring, and it doesn’t send review requests or offer webchat, payments, listings sync, integrations or AI replies. If your main concern is what people see when they search for you, and hearing about new reviews and mentions, it may cover it. Start with a free reputation audit, or see our brand monitoring service if you’d like people to watch and report for you.
Other tools
Google Alerts is free and lets you set how often you’re notified, which sources, language and region. It covers web pages, not most social platforms; see our guide to Google Alerts alternatives. Talkwalker Alerts is free, works with any email address and supports Boolean operators. It’s separate from Talkwalker’s paid platform, which is now called Lumen by Talkwalker; Hootsuite acquired Talkwalker in April 2024. Brand24’s plans run from Individual ($199 a month billed annually) to Business ($599 billed annually); see our Brand24 pricing guide. If you’re weighing an enterprise tool instead, our Talkwalker pricing guide covers its quote process, and our list of the best social listening tools compares the wider field. Awario also publishes its prices, from $29 a month billed yearly ($49 monthly) as of September 2026; see our Awario plan breakdown. For a full list of options, our guide to tools that replace Mention compares eight, including free ones.
Frequently asked questions
How much does Mention cost?
Mention doesn’t show a figure. As of September 2026, its pricing page lists one Company plan marked “Starting at,” with the price left blank and a “Get a demo” button. You get a number from sales. Paying yearly gets two months free.
Does Mention have a free plan or free trial?
The site has a “Start a free trial” button. We didn’t find a free plan on the current pricing page, although Mention’s terms mention downgrading lapsed accounts to a “free” offer. Ask sales what that includes today.
How do I cancel Mention?
Its terms say you can cancel from the button in your customer account or by email, at least one week before the end of a monthly subscription or 90 days before the end of an annual one. Cancellation takes effect at the end of the current period.
Can I still publish posts with Mention?
Mention is progressively retiring its Publish and Respond features and recommends Agorapulse, which owns the Mention brand, for publishing and responding.
Does Mention monitor reviews?
Yes. The Company plan lists review monitoring across 75+ review sites, including Google, Facebook, Trustpilot, Amazon and Glassdoor.
