Practical, no-fluff guides to managing reviews, search results and your online reputation, written by people who do this work every day.
A practical guide for app developers to ratings and reviews on Apple's App Store and Google Play: asking users at the right moment, replying in the consoles and reporting abusive reviews.
How Airbnb host reviews work: the two-way review window, category ratings, how to earn good reviews honestly, how to respond to criticism and when Airbnb will remove a review.
How Zillow reviews for agents work, how to request them from past clients the compliant way, how to reply to good and bad reviews, and what to do when a review is unfair.
That email saying a hacker recorded you and wants Bitcoin is almost always a scam. Here's how to recognize it, what to do about the real password it quotes, and when to actually worry.
A calm, ordered plan for the first days after identity theft: which accounts to call, how to file an FTC report, freezes and fraud alerts, and how to clean up the damage to your name.
Catfishing is when someone builds a fake online identity to deceive people. How to spot a catfish, what to do if someone is using your photos, and where to report it.
Brand reputation is what people believe about your business based on their experiences and what others say. Here is how it forms, how to measure it and how to build and protect it.
What to do if your Social Security number is stolen: where to report it, how to freeze your credit, how to protect your tax refund and benefits, and which scams to watch for next.
What social listening is, how it differs from simple monitoring, what to track, how to choose tools and how to turn online conversation into decisions that protect your reputation.
If someone is threatening to share intimate images unless you pay, you are not alone and it is not your fault. Here's how to stop contact, keep evidence, report it and get images taken down.
Reputation marketing means using the good things real customers say about you in your marketing. Here is how to do it well, where to use reviews, and the FTC rules to follow.
Radaris often holds several profiles for one person, and its opt-out asks you to verify who you are. Here's how to find every listing, request removal and check that it worked.
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